Privacy Policy
How we collect, use, and protect your information
Wedding Magicians ("we", "our", or "us") operates as an entertainment agency, representing professional magicians and entertainers for weddings and events across the UK. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website wedding-magicians.com.
1. Information We Collect
Information You Provide
We collect information you voluntarily provide when you:
- Fill out our contact or quote request form
- Send us an email
- Make a booking enquiry
This may include:
- Name
- Email address
- Phone number (optional)
- Wedding date and venue
- Details about your event requirements
Information Collected Automatically
When you visit our website, we may automatically collect:
- IP address
- Browser type and version
- Pages visited and time spent
- Referring website
- Device information
2. How We Use Your Information
We use the information we collect to:
- Respond to your enquiries and quote requests
- Provide information about our services
- Process and manage bookings
- Send relevant updates about your booking
- Improve our website and services
- Comply with legal obligations
3. Legal Basis for Processing (GDPR)
Under the UK GDPR, we process your personal data based on:
- Consent: When you submit a contact form or enquiry
- Contract: To fulfil bookings and provide services
- Legitimate Interest: To improve our services and respond to enquiries
- Legal Obligation: To comply with applicable laws
4. Data Sharing
We do not sell, trade, or rent your personal information to third parties. As an entertainment agency, we may share your information with:
- Represented Performers: Magicians and entertainers we represent, to fulfil your booking (event date, venue, and relevant details only)
- Service Providers: Who assist with website hosting, email services, and secure payment processing
- Legal Authorities: If required by law
5. Data Retention
We retain your personal information for:
- Enquiries: Up to 2 years after last contact
- Bookings: Up to 7 years after the event (for legal/tax purposes)
- Marketing: Until you unsubscribe or request deletion
6. Your Rights
Under UK GDPR, you have the right to:
- Access: Request a copy of your personal data
- Rectification: Correct inaccurate information
- Erasure: Request deletion of your data ("right to be forgotten")
- Restriction: Limit how we use your data
- Portability: Receive your data in a portable format
- Object: Object to processing of your data
- Withdraw Consent: At any time where consent is the basis
To exercise these rights, contact us at info@wedding-magicians.com
7. Data Security
We implement appropriate security measures to protect your personal information, including:
- SSL encryption on our website
- Secure email communications
- Limited access to personal data
- Regular security reviews
8. Cookies
Our website uses cookies to enhance your experience. For detailed information, please see our Cookie Policy.
9. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices of these external sites. We encourage you to read their privacy policies.
10. Children's Privacy
Our services are not directed to individuals under 18. We do not knowingly collect personal information from children.
11. Changes to This Policy
We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated revision date.
12. Contact Us
If you have questions about this Privacy Policy or wish to exercise your rights, please contact us:
- Email: info@wedding-magicians.com
- Website: Contact Form
You also have the right to lodge a complaint with the Information Commissioner's Office (ICO) at ico.org.uk